Customer Helpdesk, Order Processing Centre
Kendlebell make it easier for your customers to contact you
Kendlebell staff become an extension of our client’s customer service or business development teams.
We can act as your first point of contact, and ensure any queries or problems that your customers may have are expertly dealt with. At Kendlebell we ensure that all helpdesk procedures are followed and that specific requirements are followed .
Handling Your Calls
Call Handling is a core part of the services offered by Kendlebell. Our experienced and friendly PAs will handle your calls according to your instructions.
Services include capturing caller’s details, and asking qualifying questions in order to get further information you may require. With each clients we agree call handling instructions to ensure our services benefit your company, freeing up your time to concentrate on running your business, we also provide cold call screening as part of our phone answering services.
Messages will be forwarded on to you immediately by email ot text, alternatibely we can save and forward at agreed time. You will also receive a daily email summary of messages.
to be agreed depending on